Job Details:

Key Responsibilities:

• Identify and monitor your personal Portfolio’s total USD value.
• Create Account Plans for all existing and targeted potential accounts with a view to increasing spend over a 12-month period, and thereby growing your overall Portfolio.
• Achieve and exceed Portfolio growth targets and related KPIs
• Action all qualified inbound enquiries/leads within 24 hours of assigned task
• Accurately update Salesforce, backend and any other required reporting, e.g. revenue summaries, daily trip summaries (e.g. meeting notes per day), advertising bookings etc.
• Create awareness and demonstrate the benefits and  capabilities of CAPA to potential customers and become a champion for the sales team in the UK/Europe

Develop and Maintain Industry Knowledge:

• Stay abreast of industry developments, competitors, and trends by monitoring industry news alerts, LinkedIn, Twitter, Facebook, the CAPA website, liaise with the industry champions, and corporate websites.
• Attend relevant industry events where required and sales opportunities exist
• Updating competitor reports and cheat sheets
• Be a liaison between CAPA, AWN and ASM/Routes teams in the UK and Europe
• Additional companies and contacts on our database
• Competitor reports up to date 
• Team are aware of areas/trends in order to improve on customer satisfaction levels
• Ensure cross-department communication between CAPA, AWN and ASM/Routes teams
• Frequent updates and calls with the team in AU

Education / Qualifications / Memberships:

Essential:

• Bachelor’s degree minimum
• Minimum 3-4 years sales experience
• Worked with a CRM system, preferably Salesforce

Desirable:

• Knowledgeable in Microsoft Office Suite, particularly Excel, Word and Outlook.

Experience:

Essential:

• High performance sales experience, ideally in information services and the aviation industry preferred
• Previous team and people experience preferred
• Performs well (accuracy and time management)

Desirable:

• Aviation-related industry experience strongly beneficial
• Global travel/aviation industry background and awareness
• Someone who enjoys the whole process of sales – finding opportunities, negotiating, gaining agreement and celebrating success
• An energetic, positive people manager with excellent relationship skills.

Competencies:

Essential:

• Demonstrable and strong sales performance track record
• Understanding of the sales process and how to relate it to different customers and situations
• Understanding of technical concepts and how to relate them to different customers in different situation
• Ability to work autonomously and integrate with other departments
• Excellent relationship and people management skills
• Highly numerate
• High attention to detail
• Work well with others, towards achieving team goals
• Identify key performance indicators
• Highly results orientated

Desirable:

• Strong analytical skills to focus sales efforts on the appropriate channels and customers to maximise sales revenue with available resources.