Outbound Sales Executive - Turkey
Istanbul, Turkey

Job Reference: --008603

Location: Istanbul, Turkey

Closing Date: 08/12/2019

Department: IM - EMEA - Turkey

Division: Informa Markets

Job Summary/Responsibilities

 

  • Sales to existing low and mid-tier customer accounts,
  • Delivery of assigned Sales campaigns, against accounts, products and revenue targets
  • Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
  • Support on the on-site re-booking of existing customer accounts, in line with at event account allocation and sales targets
  • Inform their line manager of the latest customer pipeline and booked information through accurate use of Salesforce reporting, in relation to the Event floor plan, so they can liaise with relevant Brand Directors weekly
  • Develop Sales plans and approaches to grow existing customer account share of wallet, through cross and up selling
  • Refer any new leads identified or received to the Business Development team
  • Work collaboratively with the Key Account Directors to develop industry and brand knowledge as required
  • Adoption of Sales Excellence pipeline process through use of Salesforce (CRM system)
  • Maintain accurate and timely customer information and notes within Salesforce (CRM system) so that other Sales team members and business unit functions stay informed with the latest customer dialogue
  • Feedback customer insight and marketing information to the Head of Account Management
  • Manage the capture and entry of Sales contract information into ESOP, working collaboratively with Sales Operations who will confirm and QA this information ahead of issuing the contract
  • Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
  • Support Finance credit control in resolving bad debt customers as a final escalation point
  • Adhere and commit to the Informa Markets Commitments and lead by example

 

Qualities needed for the role

 

  • Some experience in a B2B sales team and proven ability to deliver or overachieve on revenue targets
  • Some experience and interest in relevant industry sectors or brands
  • Experience of managing multiple customers and maintaining high energy sales
  • Relationship management experience, maintaining customer contact and relevance
  • Ability to identify and pursue cross and up selling opportunities
  • Ability to negotiate effectively, and proactively handle and respond to customer objections
  • Strong interpersonal skills, confident personality, high level of enthusiasm
  • University Bachelor’s Degree / University of Applied Sciences qualification

 

 

 

 

 

 

 

Qualities needed for culture fit

 

Outline of key qualities

 

Skills required

  • Proficiency in English (written and spoken)
  • Good command of MS Office applications,
  • Display resilience and adaptability
  • Good problem-solving skills and solution focused
  • Self-motivated and driven by success
  • Good analytical skills and multi-task orientation,
  • Excellent interpersonal and communication skills,
  • Able to travel locally & internationally,
  • Have a driving license (B) and active driver,
  • No military obligation for male candidates

 

 

 

Desired

 

  • Experience with Salesforce CRM desirable

 

This job description sets out the duties of the position at the time that it was drawn up. Such duties may vary from time to time without changing the general character of the duties or level of responsibility entailed.

 

 

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