Product Analyst
London - 240 BF

Job Reference: L2B-ITEA-07656

Location: London - 240 BF

Closing Date: 12/11/2019

Department: IM - Technology - Enterprise Applications

Division: Informa Markets

The Role



The Product Analyst will support the Product Owner to manage the roadmap and development prioritization of all requests for the Salesforce Sales platform and related technologies.  This position will assist in the requirements gathering, process documentation, design mock-ups, and fact-finding workshops to map business needs to sales systems capabilities.  This position will also work with project teams as both a business analyst and sales system subject matter expert to facilitate projects across the sales landscape within Informa Markets. The focus of this position is to work closely with Business and Technology Leads, project / programme teams, and other analysts to deliver best in class solutions on the Salesforce sales platform.


Job Summary/Responsibilities



  • Validating, gathering and documenting business requirements
  • Capturing as-is process and data flows
  • Capturing as-is application support for process and data flows
  • Creating target state process and data flows
  • Working with the Development team and Product Owner to transcribing business requirements to technical solutions
  • Conduct Gap analysis for process and functional technology
  • Highlight process and data dependencies within and across platforms
  • Conduit back to the business
  • Work with Product Owner and business leads to prioritize requests
  • Coordinate and collaborate with BA’s on projects across the Sales workstream. Completing business process, functional, and application analysis.
  • Co-ordinate and Input into the requirements gathering or and evaluation of technology solutions.
  • Create user stories to identify what is to be built in coordination with the Development team including testing acceptance criteria
  • Collaborate with training teams to deliver end user training
  • Supporting users within a project environment
  • Input into the test planning and management (User stories, Use cases)
  • Working with multiple sales platforms and technologies to support sales activities

Skills required



  • Bachelor’s Degree or equivalent work experience
  • 3+ years’ experience working as a Product Analyst, Business Analyst or similar experience
  • Experience as a business or technical analyst working with a Salesforce Sales system
  • Demonstrable knowledge of analyst tools, techniques and methods supported by relevant practical work experience
  • Excellent capability to gather, evaluate and understand business process & requirements
  • Excellent documentation skills
  • Ability to translate/describe business requirements to technical experts/teams
  • Sound technical knowledge
  • Experience of conducting and managing workshops (Process, requirements gathering)
  • Experience of conducting and managing full documented system testing
  • Experience of working and contributing to all stages of a project (plan, analysis, design, build, deploy, support)
  • Ability to work across multiple projects and multi task
  • Confident, proactive, flexible, self-motivated team player
  • Ability to deliver to deadlines  
  • Willingness to work with remote teams
  • Flexibility to work with teams in multiple timezones
  • Willingness to travel






  • Experience in using, managing or implementing sales technology and projects
  • Experience working in a global environment, across numerous functional domains 
  • Experience driving organizational behaviour based on KPI / KPO 
  • Experience in developing business or technical strategy in alignment with broader business goal


Personal Skills



  • Great Communicator
  • Analytical, Rational thinker
  • Excellent written and verbal communication skills

Solid organisational skills including attention to detail and multi-tasking skills


This position is now closed. We are no longer accepting applications for this position.