Regional EVP MEA (Bahrain)
Bahrain, Bahrain

Job Reference: --007304

Location: Bahrain, Bahrain

Closing Date: 25/08/2019

Department: GE Leadership

Division: Informa Markets

Job Summary- Key Performance Indicators

 
   

 

Driving Financial Performance

  • Achievement of revenue and gross profit targets
  • Revenue Management circa $30mln
  • P&L management, business planning and accurate reporting
  • Maximising operating profit margin and cost management

Developing Organisational Capacity and Employee Satisfaction

  • Maximising operational efficiency (headcount circa 80)
  • Staff retention and succession planning
  • Mentorship, training and development
  • Objective setting, feedback and appraisals
  • Change management ambassador

 

Developing Customer Focus

  • Customer survey satisfaction and Net Promoter Scores
  • Customer retention
  • Conversion rates
  • Stakeholder management

Aligning Internal Processes

  • Capacity utilisation rate
  • Maximisation of technology/CRM functionality
  • Inter-departmental and inter-company collaboration

Main Responsibilities

 
   

 

Strategic Leadership

  • Working in a collaborative matrix environment to drive all aspects of the business within the regional portfolio.
  • Expand live event revenue streams, profitability, ROI and optimise attendee engagement as well as develop digital and data strategies.
  • Demonstrate passion, energy and ambition in order to maximize the opportunities from a diverse portfolio.
  • Adopt a growth mindset through collaboration within Informa Markets as well as the wider Informa network to achieve organisational goals of growth and scale.
  • Visible and transparent leadership of senior colleagues, which will require a robust framework for the recruitment and retention of qualified and professional talent.
  • Leadership of diverse, remote international teams where colleagues are based in various locations within the IM EMEA network.
  • Regular and open communication within all levels of the organisation to promote a positive organisational culture, in line with Company Guiding Principles especially during times of change.
  • Skilled in anticipating future challenges and able to adapt to changing or unexpected circumstances positively.
  • Continual development of own management and leadership skills.

 

People Management

  • Act as a change management ambassador, demonstrating a positive and constructive attitude towards challenges and change.
  • Create an environment which encourages teamwork and collaboration, enabling managers to be effective people managers utilising Informa’s Talent Management framework, which includes:
  • Setting clear expectations and objectives
  • Providing regular and structured feedback & coaching sessions to drive a high-performance culture
  • Managing the performance management process in line with company standards
  • Initiating recognition programs to reward and recognise individual and team achievement
  • Identifying team members for promotion/advancement and creating development plans with the HR team
  • Managing disciplinary processes when necessary in partnership with the HR team
  • Maximising operational efficiency and design ensuring proactive approach to headcount budget management

 

Stakeholder Management

  • Focused and diligent leadership of Informa’s leading regional events will require careful stakeholder management, both internally, externally and at government and corporate levels.
  • Strategic internal communication within the business unit and at global Group level, which will communicate the highest priority strategic initiatives in a way that maintains high engagement levels.
  • Industry networking and presence

 

Business Planning

  • Provide transparent management reporting documents on a regular basis. 
  • Work with research partners and internal stakeholders to develop business plans to support 3-year planning and meet IM growth objectives.
  • Exhibit and Embody willingness to take on new challenges and risks, be adaptable to change, able to quickly recover from setbacks or changing parameters and be ready to adopt alternative approaches to achieve goals.

 

Driving Financial Performance Management

  • Create regional portfolio budgets aligned to 3-year plans and facilitate Exhibition Directors to develop annual event budgets in order to sustainably grow the operating profit of the business by driving revenue whilst managing costs and maximising overhead efficiency.
  • Develop and deliver transparent business & commercial plans
  • Work effectively with finance functions to ensure accurate and timely reporting as well as effectively resolving financial issues that impact customer relationships.

 

Business Development

  • Lead sales efforts through engagement with clients at executive level, driving commercial discussions and focusing on top-line revenue growth for the division.
  • Secure support from key international and national government bodies, associations and media. 
  • Develop strong and trusting relationships with counterparts across the Informa global network to develop intelligent multi-platform brand extensions across Middle East and Africa taking advantage of opportune geo-adaptations into the region.

 

Customer Experience

  • Ensure marketing & sales capabilities are aligned to global best practice, working with Group and Divisional marketing & sales leads to support improvement initiatives.
  • Seek out customer and industry contact and be energised by it; understand what it means to ‘live in the customer’s world’.
  • Demonstrate and encourage creative and intuitive approaches, using market intelligence and applying it to show content to create unique and engaging visitor experiences.

 

Technology

  • Proactively and decisively develop digital and data strategies with Group level leaders in this function as well as identifying talent needs within the business to build out Informa’s capabilities as a ‘Market Marker’.
  • Lead strategy around the implementation of new solutions, tools and technologies for the Industrial vertical market to leverage, enrich, expand and seek value for the business beyond the core exhibition. 
  • Set targets and KPIs to measure sustainable success in this key area for Informa

Corporate Governance

  • Uphold the principles and values of the Company Code of Conduct at all times when working with colleagues, customers, suppliers, third parties, our shareholders, the environment, our communities, governments and the law.
  • Work with Informa Group and the IM EMEA Senior Leadership & Management Teams to ensure Company policies and procedures are followed and exercised practically to meet Group requirements and standards.
  • Collaborate with commercial, marketing and operations leadership functions within GE globally, as well as across other Informa market groups, to ensure best practices are developed in line with the ‘Informa way’.

 

Any other duties commensurate with the grade and level of responsibility

 

Qualities & skills needed for the role

 
   

 

  • Strong commercial & business acumen
  • Extensive track record of proven P&L responsibility within a leading exhibitions organisation
  • Extensive knowledge & experience of leading exhibition sales & marketing functions
  • Highly collaborative
  • Strong customer-focused leadership ability
  • Positive and constructive attitude towards change
  • Desire to build long-term relationships with customers
  • Excellent interpersonal and communication skills
  • Commercial drive to seek value in relationships
  • Coaching and mentoring experience

 

Qualities needed for culture fit

 
   

 

  • Awareness of roles within a functional matrix where other leadership decisions may impact own role

 

Desired

 
   

 

  • MBA
  • Middle East exhibitions experience
  • Relevant sector experience

 

 

 

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