Event Manager
Singapore

Job Reference: SIN-OPE-07190

Location: Singapore

Closing Date: Not Specified

Department: Operations/Events

Division: Informa Markets

ROLE SUMMARY:

 

The Event Manager is responsible for designing and delivering the product / event experience for our customers in support of the Event Director. Through a strong understanding of market trends and customer needs he / she will develop the long-term Event design, through both responding to existing customer feedback and identifying new and innovative opportunities to improve the Event. He / she will support the management of the P&L of an Event, while supporting with the financial, operational and customer performance of each product. Working alongside Sales, Marketing and Operations, the Event Manager will ensure all elements are aligned to create a successful Event. He / she will oversee the Event floorplan, managing the positioning and strategic decisions as the point of contact for all involved parties.   

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Support the development of a Event’s strategy and direction, to enrich the value proposition UBM provides
  • Design the Event experience, ensuring a high level of delivery in support of the  Event’s strategy and customer needs
  • Develop and improve the customer experience at each Event, ensuring feedback is collated and incorporated
  • Develop the longer term Event design alongside the Event Director, using both customer feedback and innovative thought to develop and maintain the Brand as a market leader   
  • Support the Event Director in the management of the Brand P&L, including successful delivery of complementary products including conferences and seminars
  • Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to create successful event
  • Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
  • Build relationships with key customers to understand both specific and wider market needs, feeding trends / issues back into Event strategy
  • Develop deep industry knowledge through personal relationships and market analysis
  • Support the Event Director in overseeing the Event floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
  • Perform additional responsibilities as assigned

 

POSITION REQUIREMENTS:

  • University Bachelor’s Degree / University of Applied Sciences qualification
  • 3-5 years’ management experience in a Brand / Product team with 8-10 years in a Brand / Product role with a multinational organization
  • Significant experience in a developing brand and sales strategies with strong sales acumen
  • Strong experience in managing relationships with international customers across various regions and cultures
  • Ability to act as an independent, inspirational leader with charisma and energy
  • Ability to develop relationships at senior levels and support the management of and interaction with high value customer accounts
  • Ability to define a sales strategy and supporting campaigns to execute against a set of targets
  • Experience of reporting, budgeting / forecasting and associated processes and policies
  • Experience of building trusted internal relationships
  • Strong communication and follow-through skills
  • Ability to collaborate with multiple internal stakeholders and other functions to ensure successful implementation of a matrixed business model
  • Required travel approximately 20 - 30%

 

OTHER PREFERRED ATTRIBUTES:

  • Proficiency in Microsoft Office support tools
  • Experience in using Salesforce.com

 

This job description sets out the duties of the position at the time that it was drawn up. Such duties may vary from time to time per business needs without changing the general character of the duties.

 

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