Customer Insight Intern - Fixed Term 6 months
Amsterdam

Job Reference: AMS-IH&N-07017

Location: Amsterdam

Closing Date: 29/11/2019

Department: IM - Health & Nutrition - Ingredients

Division: Informa Markets

Informa Markets produces more than 550 international B2B events and brands each year. Our events and brands bring a diverse range of industries and specialist markets to life, as they have significant international reach and industry depth and breadth. They create platforms for customers, partners and communities to engage, trade and grow, helping them thrive 365 days a year.

 

With more than 4,400 colleagues based in 30+ countries around the globe, we deliver more than 550 events each year in 40+ countries. This global footprint allows us to help businesses trade both domestically and internationally. In many of these countries, Informa Markets is one of, if not the leading, exhibitions organiser.

 

JOB SUMMARY:

This role will provide you with opportunities to work on customer insight projects across the Food ingredients portfolio, with a keen focus on customer insight, marketing analytics, business intelligence and database marketing.

 

Working in a fast paced, dynamic international business environment, you would be expected to take ownership of responsibilities and multiple projects simultaneously. Strong communication and people skills are required along with basic business and marketing knowledge - we will bring you up to speed with the rest.

 

Above all, we are looking for someone with loads of energy, skill and interest in getting insights and actions from analysis, and who constantly pursues personal excellence.

 

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

 

    • Prepare market/insight reports and monitor KPI’s
    • Prepare surveys and take ownership of analysing and presenting results
    • Support database maintenance and new customer data acquisition
    • Work closely with the rest of the team on event and strategy plans
    • Support and coordinate various cross-departmental projects
    • Follow up with ad hoc analyses, reports, and data requests
    • Manage administrative work such as purchase order, plan update, etc.

 

 

POSITION REQUIREMENTS:

  • Student in a marketing, business or quantitative field (or equivalent) – you must be enrolled in a course of study for the entire duration of the internship
  • Analytical skills, strong quantitative mindset and rational thinking skill
  • Basic knowledge of Excel and PowerPoint
  • Result-oriented, resourceful, and practical approach to problem-solving
  • Driven by continuous learning and self-development
  • Effective communication skills; proficiency in written and spoken English
  • You must have the right to work in the Netherlands

 

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