Account Manager – Customer Solutions
UAE, Dubai

Job Reference: --010949

Location: UAE, Dubai

Closing Date: 31/01/2021

Department: IM - EMEA - Healthcare

Division: Informa Markets

Job Summary/Responsibilities

  • Research and seeking new leads, management of sales pipeline
  • Achievement of sales revenue targets within timelines
  • Number of effective calls and client meetings made per week
  • Working towards client campaign satisfaction levels
  • Timely & accurate reporting of sales results and activities
  • Driving to seek new business leads and responding promptly and professionally to incoming enquiries
  • Building and maintenance of strong client relationships
  • Collaborate with Account Managers to maximise customer lifetime value and success
  • Digital campaign account management to achieve high client satisfaction levels – supported by Marketing Manager


Qualities needed for the role

  • Proven sales record
  • In-depth knowledge and understanding of digital sales process
  • Customer-centric mindset
  • Problem solver, can-do attitude
  • Understanding of social platforms
  • Understanding of digital audience behaviours
  • Can foster a positive work-place attitude and encourage a collaborative spirit
  • Excellent attention to detail
  • Good communication skills
  • Ability to work to tight deadlines
  • Excellent organisational and time management skills
  • Desire to be a part of a global organisation
  • Experience using analytics programmes


Qualities needed for culture fit

  • Driven
  • Entrepreneurial & innovative thinker
  • Customer obsessed
  • KPI oriented
  • Team player and collaborator
  • Consultant seller


Skills required

  • Experience in sales and used to working towards targets
  • Experience in creating and selling customised solutions
  • Knowledge of digital landscape
  • Highly driven and self-motivated
  • Computer literate and proficient in the use of commonly used business software
  • Effective verbal and written English communication skills
  • Strong interpersonal skills
  • Attention to detail






  • Prior knowledge of SEO
  • Health industry knowledge
  • Previous experience of selling subscription-based products
  • Prior knowledge of market data solutions & insights
  • Arabic language skills





We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, ancestry, national origin, religion, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), gender identity, age, marital status, citizenship, or other protected characteristics under federal, state or local law. 


This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information at



This position is now closed. We are no longer accepting applications for this position.