Sales Manager - Turkey
Istanbul, Turkey

Job Reference: --008134

Location: Istanbul, Turkey

Closing Date: 10/11/2019

Department: IM - EMEA - Turkey

Division: Informa Markets

Key Performance Indicators

  • Achievement of sales revenue targets within timelines
  • Team achievement of call and meeting targets
  • Exhibitor satisfaction levels
  • Timely & accurate reporting of sales results and activities

key dimensions:

Main Duties & Responsibilities:

Sales and Account Management

  • Drive Sales performance in the relevant product assignments supporting sales team as well as ensuring individual achievement of set revenue targets in accordance with the sales plan
  • Ensure the sales focus and direction is maintained and/or readjusted where necessary
  • Overseeing large account management
  • Fielding incoming leads across the sales team
  • Build and maintain strong client relationships;
    • Customer retention
      • Regular contact with existing clients throughout the event cycle
      • On-site account management to achieve high exhibitor satisfaction levels
    • New business
      • Developing new business and revenue streams, including sponsorship and other non-square metre revenue sources through market research, telephone contact, industry networking and client meetings

Management and Reporting

  • Overseeing the continual and accurate data capture of sales activities/calls and updating the CRM both personally and for the sales team
  • Completion of sales progress reporting (e.g. revenue vs target, activity reporting etc.)
  • Monitor the debt reports and assist the finance team with revenue collection
  • Ensure up to date market intelligence is available for the marketing manager to assist with exprom and visprom campaigns
  • Continually monitor and research the market using online resources, gaining customer feedback, attending competitor events where appropriate, and industry networking
  • Awareness and understanding of floor plan optimisation
  • Ensure consistent and effective communication with other internal stakeholders pertaining to assigned products including operations, marketing, finance to maximise client experience.

 

Perform any other duties commensurate with the grade and level of responsibility.

 

Person Specification

Minimum Education Level:

  • Educated to degree level or equivalent

Background Knowledge, Skills & Experience:

Essential

  • Significant and successful experience in a sales role
  • Computer literate and proficient in the use of commonly used business software
  • Effective verbal and written English communication skills
  • Strong interpersonal skills
  • Commercial awareness
  • Attention to detail
  • Numerate

 

Desirable

  • Awareness of exhibition production
  • Experience of  growing and developing new markets and products
  • Tele-sales, media sales or exhibition background
  • Relevant industry knowledge
  • Understating of event cycles
  • Spoken Arabic

 

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