Senior Operations Executive
UAE, Dubai

Job Reference: --008109

Location: UAE, Dubai

Closing Date: 30/11/2019

Department: IM - Event Ops - Central

Division: Informa Markets

OPERATIONAL DUTIES

• Delivery of various tasks, as allocated by the Operations Manager, in support of running various sized exhibitions across EMEA.

• Create and maintain show specific project plans in the agreed format for review & sign off by individual Operations Managers on an event by event basis

• Create and issue PO’s upon request and update budget & invoice trackers accordingly  

• Managing and maintaining floor plans, and exhibitor queries relating to them as required.

• Creating, maintaining, and delivery of required schedules such as: catering, electrics, furniture, signage, rigging, temporary staff requirements etc.

• Design and production of simpler system built feature areas, where required.

• Delivery of all operational sponsorship deliverables, contras, and specials, in cooperation with the sales team where appropriate

• Coordinate and manage temporary staff, both onsite & pre show, by producing show specific briefs and giving onsite inductions.

• Day to day liaison with internal Event teams, venues, contractors, suppliers and exhibitors  

• Work alongside other Team members to compile post event reports and analysis through collation and recording of requested data.  

• Manage all pre-show packing, research and ordering of equipment and services such as radios, stationary, wristbands, PPE, as well as onsite welfare for the show teams & official contractors

• Under the guidance of senior team members produce onsite documentation including staff briefings, exhibitor lists, floor plans, welcome packs, staff handbooks Inc. safety information etc. 

 • Assist various teams such as Customer Service, or clients directly, with answering of operational exhibitor queries where applicable 
 
General team support & additional areas of responsibility:

  
• Attendance at any required meetings at the request of the Operations Manager, minute & action taking for distribution

• Arrange travel and accommodation bookings when requested, in line with set Operations budget.

• Ensuring you are working within the company’s H&S, Security & Sustainability guidelines at all times

• Assisting with the implementation of internal and external Service Level Agreements.  

• Perform any other duties commensurate with the grade and level of responsibility when requested by senior members of the Operations team 
 

Background knowledge, skills & experience  Essential:  


• A minimum of two years’ experience at Operations Executive level.

• Working knowledge of industry, venues and current appointed contractors  

• Able to demonstrate a proactive approach and take initiative, anticipating needs

• Strong time management and organisational skills; can work to tight deadlines, able to prioritise and manage several different tasks at the same time

• Demonstrated ability to work independently, to meet deadlines consistently and operate within budgetary targets

• Excellent interpersonal, oral and written skills in English with additional languages highly beneficial 
 
Desirable

 
▪ IOSH Managing Safety Certificate 
 
Behavioural competencies:

  
• Professional customer focused attitude; ability to stay calm and patient under pressure

• Forward thinking, flexible and able to trouble shoot

• Positive attitude, Confident team player with a creative and innovative approach

• Strong attention to detail 
 
 

 

This position is now closed. We are no longer accepting applications for this position.

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