Sales Manager
UAE, Dubai

Job Reference: --007969

Location: UAE, Dubai

Closing Date: 31/10/2019

Department: IM - EMEA - Health Care

Division: Informa Markets

Key Performance Indicators

  • Achievement of sales revenue targets classed as ‘new business’ within timelines
  • Creation of new business revenue
  • Number of effective calls made per week
  • Exhibitor satisfaction levels post event
  • Timely & accurate reporting of sales results and activities

key dimensions:

Main Duties & Responsibilities:

Sales and Account Management

  • Achieve and exceed set revenue targets for the assigned products and events in accordance with the sales plan
  • Build and maintain strong client relationships
    • New business
      • Developing new business and revenue streams, including sponsorship and other non-square metre revenue sources through market research, industry awareness, telephone contact, networking and client meetings


    • Customer retention
      • Regular contact with existing clients throughout the event cycle
      • On-site account management to achieve high exhibitor satisfaction levels

Management and Reporting

  • Data capture of sales activities/calls and updating the CRM
  • Completion of sales progress reporting (e.g. revenue vs target, activity reporting etc.)
  • Monitor the debt reports and assist the finance team with revenue collection
  • Provide the marketing team with market intelligence to assist with exprom and visprom campaigns
  • Continually monitor and research the market using online resources, gaining customer feedback, attending competitor events where appropriate, and industry networking
  • Awareness and understanding of floor plan optimisation
  • Effective communication with other internal departments including operations, marketing, finance to maximise client experience.


Perform any other duties commensurate with the grade and level of responsibility.


Person Specification

Minimum Education Level:

  • Educated to degree level or equivalent

Background Knowledge, Skills & Experience:


  • Significant and successful experience in a sales role
  • Demonstrable ability to generate new business
  • Computer literate and proficient in the use of commonly used business software
  • Effective verbal and written English communication skills
  • Strong interpersonal skills
  • Commercial awareness
  • Attention to detail
  • Numerate



  • Awareness of the exhibition production cycle
  • Experience of growing and developing new markets and products
  • Exhibition, media or tele-sales background
  • Knowledge of the healthcare industry
  • Experience in emerging markets




This position is now closed. We are no longer accepting applications for this position.