Credit Control Specialist - Egypt

Job Reference: --007401

Location: Cairo

Closing Date: 20/10/2019

Department: Finance

Division: Global Support

Essential Responsibilities:

  • Ensuring customer portal is highlighted to customers when contacted
  • Responsible for collecting all monies owing to Informa within credit control policies and procedures to ensure that collection targets are met
  • Collect monies owing from customers who have exceeded credit limits or terms to minimize bad debts.
  • Build close internal and external relationships with Sales and customers
  • Responsible for ensuring all customer contact notes are entered and updated into SAP or appropriate system
  • Manage the outstanding sales balances falling due and contact customers to obtain payment before the event start date if applicable to the division
  • To resolve queries in a timely fashion and collect aged debt with a view to minimizing bad debt provision
  • Manage simple disputes through FSCM and escalate complex disputes to the Finance Manager.
  • To achieve the monthly cash collection targets set for your specific section of accounts
  • Responsible for looking after any unallocated cash items sitting on set of accounts and work with the Cash Application team to have the monies applied if you are able to gain the appropriate back up from the customer.
  • Responsible for providing weekly reports to the Business detailing current levels of debt if applicable for each division
  • Provide/complete necessary documentation to customers to ensure the payment can be processed (vendor request forms, residency forms, tax exempt certificates, withholding tax certificates, etc.).



This position is now closed. We are no longer accepting applications for this position.