Lead Cargo Analyst
London - 240 BF

Job Reference: --009222

Location: London - 240 BF

Closing Date: 29/02/2020

Department: Analyst

Division: Informa Intelligence

The Lead Cargo Analyst is an exciting new position that sits within the Content Operations group of Lloyd’s List Intelligence, the global leaders in geo-spatial Big Data tracking of 80% of the world’s trade on more than 400,000 ships.  In this role the you will manage a team of Analysts to produce high quality daily analysis of cargo data and ensure a timely, accurate and high integrity dataset to our trading clients.

Providing a high-quality service through robust process and methodology management is key to the success of this role. Reporting to the Cargo Analysis Manager, you will use your inquisitive mind to present ideas for improvements and efficiencies to the processes that sit behind the oil trading LLI service and will ensure that everyone in the team performs to the highest levels. As you become more familiar with the service, your direct client links will increase so that you can actively support the commercial teams within the wider group.

This position presents an exciting opportunity for a results-driven, data-hungry individual who will have a passion for analysis of large datasets and for inspiring a team of people to drive towards high performance and results. Shipping experience is not essential however some market experience could be an advantage. More important is an appetite for continually learning new skills and processes while coaching and developing others to deliver excellence to Lloyd’s List Intelligence customers.

 

RESPONSIBILITIES

  • Work with team to drive analysis of vessels to agreed SLAs against volume and timeliness KPIs. Work with the Cargo Analysis Manager to set and measure KPIs in Cargo Analysis team. 
  • Inspire, motivate and coach a team of Analysts in different locations, to ensure the team performs to a high standard, to agreed standards.
  • Actively research and analyse voyages, as well as other relevant data and information to make confident trade decisions displaying knowledge and integrity.
  • Use data skills to unearth areas of improvement and put plans in place to drive through the changes
  • Ensure a full quality assurance programme is in place and that errors are escalated appropriately.
  • Use internal product resources to improve knowledge and monitor key market developments.
  • Provide content-based support to clients both in face to face meetings and on conference calls. Grow and maintain a network of contacts via phone and email, in order to improve understanding of the shipping industry and monitor key market developments.
  • Handle queries from customers efficiently, within limits and reasonable timeframe.
  • Make suggestions for improvements to processing cargo data and work with manager to demonstrate strong business case for change.
  • Able to clearly deliver a message with credibility and conviction.
  • Listens and shares information, encourages buy-in and builds rapport.
  • Able to write clear well-structured emails to internal and external audiences.
  • Confident presentation skills to internal and external audiences.
  • Able to respond to queries from the team and keen to help reach team goals.
  • Fluent experience of MS packages Excel, Word, PowerPoint, Access

 

REQUIREMENTS

  • Experience of managing a team is desirable but not essential
  • Required to be proficient (both spoken and written) in English.
  • Proven results in analysing large datasets both at detailed and aggregated levels.
  • Demonstrable strong analytical skills, both quantitative and qualitative
  • Excellent communication skills, with an ability to persuade others.
  • Excellent Microsoft Office skills – Excel, Word, PowerPoint, Access.
  • SQL Programming and data analytics skills would be an advantage
  • Innovative and dynamic approach to problem-solving.
  • Confident presentation skills for internal and external audiences.
  • Ability to simplify complex concepts for effective training.

 

 

COMPETENCIES

 

  Communication

Able to clearly deliver a message.  Communicates effectively in informal and formal settings. Listens and shares information and ideas with others.  Composes clear, concise written communication. 

Creativity

Looks for new ways to improve current processes and develop creative solutions that are grounded and have practical value.

Customer focus

Understands, anticipates and recognises different customer needs both internally and externally.  Responds effectively and delivers excellent customer service consistently.  Looks for opportunities to improve customer experience and maintains high quality in all intersections with customers.

Team work

Builds rapport and works effectively with a diverse range of people, immediate team, sharing knowledge and skills to deliver shared goals.

Drive for results

Inner drive to do things better, meets or exceeds goals and continuous improvements.  Works with energy and enthusiasm to deliver high quality results.  Pays attention to detail and quality.

Flexibility & response to change               

Adjusts to changing demands and circumstances; remains calm, objective and in control in stressful situations

   

 

 

Digitally savvy

Aware of the importance of technology.  IT literate, proficient in Microsoft office, word, excel, power point, Access.  Demonstrates understanding of technology to deliver information. Aware of systems and platforms utilised in the work place to the end user, both internally and externally.  

Commercial awareness

Has a good understanding of the wider environment in which the business operates; i.e. its customers, competitors and suppliers.  Has a good understanding of the importance of market trends and how it can be used in supporting company growth and employee engagement.

Developing Talent & Coaching

Creates an environment in which people want to do their best. Builds high performing teams and actively seeks to improve skills and talents of team members. Provides challenging and stretching assignments. Delivers timely and constructive feedback, coaching and training opportunities.

 

Informa is an Equal Opportunity Employer, and all applicants who match the criteria of the job description will receive consideration for employment without regard to race, colour, religion, gender identity, sexual orientation, or national origin

 

 

This position is now closed. We are no longer accepting applications for this position.

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